A performance indicator is one of many tools hospitals use to measure how well their services or processes are working and the quality of care they provide. For example, indicators can help us to know how well we care for our patients and how happy our staff, volunteers and physicians are to be working at Stevenson. We also support the Ministry of Health and Long-Term Care’s belief that hospitals should share this information with the public. Comparisons can also help us learn about our strengths and areas for improvement.
Performance indicators provide evidence of progress towards the goals and objectives of the Hospital’s Strategic plan. It allows us to monitor where to focus resources to continuously improve the quality of services provided.
About Using Performance Indicators
Performance indicators enable the public to have open discussions with their physicians and to make informed choices. They are not meant to give medical advice. It is always a good idea to talk with your doctor about your treatment and about which hospital may be best for your care.
Infection Prevention and Control Performance Indicators
The delivery of safe and effective patient care is a primary focus of this hospital. One of the many ways of ensuring patients are safe is by monitoring infection rates. Monitoring and regularly reviewing infection rates allows us to quickly address areas of concern and put protective or control measures into place to minimize the risk of further spread of infection.