What is Non-Urgent Transportation?

When the need for this travel is not related to the care being provided to the patient by the Hospital, it is considered to be “non-urgent” transportation:

  • If a patient has an appointment that does not correspond to their hospital care i.e. eye doctor, dentist, etc.
  • For patients requiring stretcher or wheelchair transport that can not be accommodated by the family.
  • For discharge to private home, long-term care or retirement home.

For patients with extended benefits, the cost of the transfer may be covered by their insurance company.

When will Stevenson Memorial Hospital Pay for Transportation Costs?

The Hospital will pay for transportation (private patient transfer) when an appointment is related to ongoing inpatient medical care (i.e. a specialist consultation at another hospital).  If the patient is stable and not confined to bed, family or a substitute decision maker are encouraged to drive the patient.

When Can I Use an Ambulance?

An ambulance is used for emergency, life-threatening and urgent situations or when Paramedic care is medically necessary as determined by the hospital. Patients who have a valid Ontario Health Insurance Provider (OHIP) Card are required to pay $45 for land ambulance or $240 for air ambulance.

Wheelchair Resources

  • Voyegeur Patient Transfer  Services: 1-855-263-7163
  • RNR Patient Transfer: 1-866-567-1001 or 705-327-0070
  • Bellfam Patient Transfer Service: 1-866-893-9797 or 705-814-9885
  • Simcoe County Red Cross (only in select areas): 1-800-387-2251


  • Alliston Cabs (have van): 705-250-2056
  • New Tecumseth Taxi:  905-936-2581
  • Yellow Taxi:  705-434-2334
  • Royal Cabs:  705-434-9797