The following guidelines are required to be followed as per our Visitor Policy:

  • No more than two visitors are be permitted at a time in a patient’s room.
  • We ask those with respiratory illness symptoms to not visit patients at the hospital.
  • Eating and drinking is not permitted by visitors in a patient’s room.

Thank you for your understanding and cooperation as we work to keep our patients, staff, physicians and visitors safe.

24/7 Visiting Hours Permitted

Stevenson Memorial Hospital is pleased to return to 24/7 visiting hour operation. 

Visitors continue to be required to wear medical-grade masks (no cloth masks) upon entry to the hospital, which will be provided. Visitors must wash their hands before entering and after leaving a patient’s room. We ask visitors do not enter the hospital if experiencing COVID-19 symptoms or are a high-risk contact of a confirmed case. Hospitalized patients are often immunocompromised and it is important that visitors are diligent in protecting their own family and friends as well as the other neighbouring patients.

No visiting will be permitted for any COVID-19 positive/suspected patients. Family members of our patients can contact our Patient Experience department to book a time to speak with their loved one through technology such as iPads or tablets. Please call ext. 2310 or email  

Partnering with Patients and Families

Stevenson Memorial Hospital is committed to partnering with patients and families to provide compassionate, high quality care. We believe it is important for patients to experience the support of family and to be treated as an individual with unique needs. We are committed to providing a safe, secure and comfortable environment for our patients and staff. Patients and families are welcomed as essential members of the healthcare team, helping to ensure quality and safety.

Visiting restrictions/exclusions

Except when the patient chooses to restrict family and others, limitations on the presence of these individuals may be appropriate in exceptional circumstances, such as when:

  1. There is a legal reason that is documented in the chart (i.e.: restraining order or family court order).
  2. Their behavior creates a direct risk or threat to patients, families, staff and others.
  3. They have a contagious illness or have had known exposure to a communicable disease.
  4. An infectious outbreak in the community or hospital.
  5. A patient in a shared room requires immediate lifesaving measures or a sensitive/private discussion needs to occur.
  6. Family or visitor who does not comply to infection control practices to protect our patients.

Please review Procedural Steps for more information regarding visiting a patient at Stevenson.