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COVID-19 Update

The COVID-19 pandemic is a rapidly evolving situation and Stevenson Memorial Hospital (SMH) is taking every precaution to ensure that our staff, patients, volunteers and visitors remain safe. SMH is well prepared to respond to COVID-19 and we are implementing new protocols and best practices to keep our facility a safe environment.

Visitor Policy

Effective immediately:

  • Visitors are no longer permitted in the Hospital
  • This excludes the Obstetrics Unit, where patients are able to have one support person 24/7 (must be the same person that stays - no additional visitors)
  • Exceptions also apply in the Emergency Department (i.e. paediatric patients)

Any visitors that are deemed an essential support will be exempted by the day based on clinical judgement.

If you are feeling unwell and do not require medical attention, please do not visit the Hospital.

All Non-Essential Services Suspended

We have been limiting patient and visitor volume in the Hospital to further protect our patients, visitors and staff.  To that end, SMH has suspended all non-essential services.

Only urgent visits will be accommodated in our specialized outpatient clinics and Diagnostic Imaging until further notice. All elective surgeries and non-urgent procedures have been postponed.  Follow-up visits are being done by phone as needed. Our OB Clinic is still operating as normal, as is our Dialysis Unit.

Screening Policy

Effective Monday, March 16, all individuals will be required to undergo COVID-19 screening before entering the Hospital.

Patients, visitors, security or contractors onsite will be screened outside of the main entrance/Emergency entrance in an OPP Community Safety trailer that has been cleaned and designated for COVID-19 screening use. Any individual that leaves the Hospital property and returns on the same day will need to repeat the screening process.

The screening process includes questions related to your current health status (i.e. fever, cough, shortness of breath) and will only take a few minutes to complete.  Our Registration and Emergency Department Triage staff will continue to screen patients for the COVID-19 virus as well.

If you are experiencing symptoms of the virus, please call the Simcoe Muskoka District Health Unit (1-877-721-7520) or Telehealth Ontario (1-866-797-0000) before coming to the Hospital.

The best way to prevent infection from any virus, including COVID-19 is to practice handwashing, cover your mouth when coughing and sneezing (in elbow) and stay home if you are sick.

Be sure to check out our COVID-19 FAQ page for more information.

For accurate, up-to-date information about COVID-19, please visit:

Public Health Agency - Government of Canada

Ontario Ministry of Health

Screening vs Testing

Stevenson Memorial Hospital is currently screening patients upon entry of the Hospital for COVID-19 and has secured an OPP Community Safety trailer to do so. It has been cleaned and customized for our use at the main entrance. 

This is not an assessment centre for anyone that feels they need to be screened or tested for COVID-19. Our Screening Policy is in effect to ensure that our hospital remains safe for our patients and staff and visitors in our facility.

Our COVID-19 Assessment Centre is open Mondays, Wednesdays and Fridays from 3-7 p.m. is the lower parking lot (staff/shipping & receiving entrance).

If you have a fever, cough and shortness of breath please call Telehealth ( 1-866-797-0000 ). This is the first step in the process. Screening operations are for the purposes of patients in the Hospital and their visitors. 

The Ministry of Health has a self-assessment tool available for support.

If you answer yes to the questions in the self-assessment tool, you should seek clinical assessment for COVID-19 over the phone.

  • Contact your primary care provider (for example, family doctor). Let them know that you have used this self-assessment tool.
  • Contact Telehealth Ontario at 1-866-797-0000 and speak with a registered nurse. Let them know that you have used this self-assessment tool.

    If you start to experience worsening symptoms, please visit your local Emergency Department. Call before you go and let them know you have used this self-assessment tool.

    If you have been tested for COVID-19 and are waiting for results, you can now view results online: 

Volunteer Services

The services of the Auxiliary have been suspended, including high school student volunteers. The Coffee Corner and Gift Shop are closed until further notice.

We want to take precaution and ensure that we are limiting volume in the Hospital as much as possible, in addition to keeping vulnerable populations safe.