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COVID-19 Update

The COVID-19 pandemic is a rapidly evolving situation and Stevenson Memorial Hospital (SMH) is taking every precaution to ensure that our staff, patients, volunteers and visitors remain safe. SMH is well prepared to respond to COVID-19 and we are implementing new protocols and best practices to keep our facility a safe environment.

Visitor Policy 
SMH has recently updated its visitor policy. Please refer to the following update for more information

Preparing for Surgery During COVID-19
If you have an upcoming surgery at SMH, please refer to the pre-surgery instructions provided to ensure you are following all necessary health and infection prevention and control protocols.

COVID-19 Clinic & Testing
The SMH COVID-19 Assessment Centre is located in the lower parking lot of the hospital (Shipping & Receiving Entance). Hours of operation are 
Mondays: 9 a.m. - 3 p.m. and Wednesdays and Fridays: 9 a.m. - 1 p.m.

Please note, 
will have switched to same-day telephone bookings due to changes in operations of COVID-19 Assessment Centres by the province.  Patients will be required to call in on the day they require a COVID-19 test to register for a same-day appointment. Phones will be answered at 7 a.m. on operating days.

To book an appointment by phone, please call (249) 501-0383 

Stevenson Memorial Hospital has opened a COVID-19, Cold & Flu Clinic in partnership with community physicians. The Clinic is available for anyone who is experiencing mild to moderate or worsening symptoms of COVID-19 or flu who would like to receive in-person care.

For more information, please click here.

If you start to experience severe, worsening symptoms, please visit your local Emergency Department. If possible, call before you go to inform and them that you are coming.

If you have been tested for COVID-19 and are waiting for results, you can now view results online: 
Our Infection Prevention & Control Officer will contact you directly, as well as your local Public Health office only if your result is positive.  
If you have not received your results within 7 business days, please call our Health Information Department (705) 435-3377 ext. 1216.

For more information on COVID-19 testing, please visit

Screening Policy

All individuals will be required to undergo COVID-19 screening before entering the hospital. Visitors of inpatients are to continue to be screened at the Screening Desk. All patients and supports are to self-screen at the main entrance by answering a list of questions before proceeding.

The screening process includes questions related to your current health status (i.e. fever, cough, shortness of breath) and will only take a few minutes to complete.  Our Registration and Emergency Department Triage staff will continue to screen patients for the COVID-19 virus as well.

The best way to prevent infection from any virus, including COVID-19 is to practice handwashing, physical distancing, wear a mask when unable to physically distance from others, cover your mouth when coughing and sneezing (in elbow) and stay home if you are sick.

Be sure to check out our COVID-19 FAQ page for more information.

For accurate, up-to-date information about COVID-19, please visit:

Public Health Agency - Government of Canada

Ontario Ministry of Health

Volunteer Services

The services of the Auxiliary have been suspended at this time, including high school student volunteers. The Coffee Corner and Gift Shop are closed until further notice.

We want to take precaution and ensure that we are limiting volume in the hospital as much as possible, in addition to keeping vulnerable populations safe.