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SMH Easing Visitor Restrictions

[New Tecumseth, ON – March 12, 2022] Effective Monday, March 14, 2022 Stevenson Memorial Hospital (SMH) will ease visitor restrictions further, moving to Phase 3 of its visitor policy. The policy states:

INPATIENTS: Inpatients are permitted one designated visitor per day between the hours of 12-6 p.m. Extenuating circumstances will be managed on a case-by-case basis. (Three individuals can be designated as visitors per patient on the visitor list).

SURGICAL PATIENTS: One designated support person is permitted post-procedure to support the patient upon discharge.

OBSTETRICAL PATIENTS: Patients in labour and delivery are permitted two alternating supports, but can have one support person in the room at a time.

EMERGENCY DEPARTMENT and OUTPATIENT: One visitor/designated support is permitted unless there are extenuating circumstances. These include:

  • An ill newborn, youth or child (18 years old and under)
  • Patient with dementia/cognitive impairment
  • Palliative patient


Families of patients eligible for visitation will be contacted by our Patient Experience Department.

All visitors/supports must provide proof of full COVID-19 vaccination along with personal ID and are required to pass COVID-19 screening before visiting a patient. Only extenuating circumstances will be permitted without full vaccination status. Visitors continue to be required to wear medical-grade masks (no cloth masks) upon entry to the hospital, which will be provided. Visitors must wash their hands before entering and after leaving a patient’s room.

“We are pleased to move to the next phase in our visitor policy, but are still remaining cautious,” says Jody Levac, President and CEO, SMH. “We know how important visitors are to our patients’ care journey. We will continue to monitor the situation in our hospital and community, including positivity rates at our COVID-19 Assessment Centre and local outbreaks that may be occurring and will adjust our status on visitation if need be.”

No visiting will be permitted for any COVID-19 positive/suspected patients. Family members of our patients can contact our Patient Experience department to book a time to speak with their loved one through technology such as iPads or tablets. Please call ext. 2310 or email patientexperience@smhosp.on.ca