Job Opportunities

Clerk, Patient Access, Casual and Regular Part-time


Posted on: Aug 12th 2021
Job Number: 1745 (CPT); 1737 (RPT)
Application Deadline: Aug 27th 2021

Job Summary:

Responsible for the accurate and efficient scheduling, admitting and registering patients across the hospital while demonstrating patient focused care.    As often the first point of contact for patients, this role will provide customer services including the role of cashier and switchboard operator for internal and external customers.

Qualifications and Experience

  • Office Administration diploma.
  • Completion of medical terminology course required.
  • Previous hospital administrative experience an asset.
  • Experience using Microsoft Office programs is required

Skills and Abilities

  • Excellent computer skills in MS Office word processing and spreadsheet programs.
  • Clerical skills with typing and keyboarding skills (minimum 50 wpm).
  • Proven proficiency in registration system software.
  • Proven ability to cope with emergency situations.
  • Demonstrate excellence in communication, customer service focus, teamwork/collaboration, analysis/problem assessment, individual leadership and safety awareness.
  • Superior interpersonal and problem-solving skills.
  • Demonstrated appreciation and respect for protocol, professionalism, confidentiality and attention to detail.
  • Excellent organizational skills and an ability to prioritize the workload and multi-task.
  • Ability to work efficiently independently and in a teamwork environment.

Our Values

Models behaviour that is aligned with the values of Stevenson Memorial Hospital.

  • Integrity - We adhere to the highest ethical principles
  • Compassion - We respond to our patients’ needs with empathy
  • Accountability - We are accountable to one another and to our community
  • Respect - We embrace the diversity of our patients, staff and community
  • Excellence - We support a culture of distinction

Hours of Work:  In order to provide the necessary patient care, our operations run 24/7.  There is the expectation that you are available to work weekdays, weekends and all shifts (days, evenings, nights).

Wages: $23.94/hour plus 12% in lieu of benefits (8% if in HOOPP)

How to Apply:  Submit your resume and cover letter in PDF or Word format with position to be considered for in the Subject Line to humanresources@smhosp.on.ca.  Applicants are encouraged to save their resume and cover letter as (Last Name, First Name_cover/resume).

All applications will be reviewed; however, only those selected for an interview will be contacted.  As part of our mandatory screening process, Stevenson Memorial Hospital (SMH) will require professional references, verification of academic training, and professional accreditation along with a current vulnerable sector screening check.

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.

Stevenson is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources at (705) 435-3377 ext 3354.